Privacy Policy

Last updated: February 17, 2026

This Privacy Policy describes how Exolix, a service operated by Petal Haven LLC ("we," "us," or "our"), collects, uses, and shares information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business name that you voluntarily provide when filling out our contact form or requesting a quote.
• Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and collect analytics data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about projects, updates, and support
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., hosting providers, email services). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for up to 24 months after your last interaction with us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Business Name: Petal Haven LLC (d/b/a Exolix)
• Email: [email protected]
• Phone: (555) 123-4567